Tsumugi Contact

Legal

Cookie Policy

Last updated: 18 July 2025

This page explains how Tsumugi uses cookies on this website — what they are, which kinds we use, what each one does, and how you can control them. You can update your preferences at any time using the controls further down this page.

What cookies are

Cookies are small text files that a website stores in your browser when you visit. They allow the site to remember information about your visit — such as your preferred language or whether you have already accepted a cookie notice.

Some cookies are essential for the site to work at all. Others are optional and relate to analytics or advertising. We ask for your consent before setting optional cookies.

Cookie types we use

Functionality Storage

Essential

Stores data necessary for the website to function correctly — including your cookie consent choices. Cannot be disabled.

Security Storage

Essential

Stores data needed for security and fraud prevention. Cannot be disabled.

Analytics Storage

Optional

Stores data for website analytics and performance measurement. Helps us understand how visitors use the site so we can improve it. Data is anonymised.

Advertising Storage

Optional

Stores data for advertising purposes, including remarketing to previous visitors.

Advertising User Data

Optional

Allows user data to be sent to advertising partners such as Google for measurement and attribution purposes.

Ad Personalization

Optional

Enables the use of your data to show you personalised advertisements based on your interests and browsing behaviour.

Personalization Storage

Optional

Stores data so the website can remember your preferences and personalise content accordingly.

Your rights regarding cookies

  • Withdraw consent: You can change your preferences at any time using the controls above. Changes take effect immediately.
  • Access stored data: You can inspect cookies stored in your browser using your browser's developer tools or privacy settings.
  • Delete cookies: You can delete all cookies from your browser's settings at any time. Note that clearing cookies will also remove your saved preferences for this site.
  • Browser-level controls: All major browsers allow you to block or restrict cookies globally. Please refer to your browser's help documentation for instructions.
  • Request data removal: Contact us via our Contact page to request removal of any data collected about you.

Cookie Usage & Opt-Out Options

Cookies help us improve your experience, but their use is optional. If you do not wish to be tracked via cookies, you can: adjust your browser settings to block or delete cookies; use browser extensions or tools to manage cookie permissions; or contact us to request removal of any related data that may have been collected. You are free to browse our website without accepting cookies or submitting personal information. We honour your choice and ensure compliance with your privacy preferences.

Service Scope and Acceptance

By using the Tsumugi website you accept these Terms of Service. Tsumugi provides systems connection, quality inspection support, and reporting automation. Content on this site is for general information and does not form a binding offer. Specific service terms, deliverables, and pricing are established in separate written agreements with individual clients.

Intellectual Property and Liability

All text, images, graphics, and layouts on this site are the property of Tsumugi and are protected under applicable intellectual property laws. Reproduction or modification without written permission is prohibited. Tsumugi endeavours to keep information accurate but does not guarantee completeness. To the fullest extent permitted by law, Tsumugi accepts no liability for indirect or consequential damages arising from use of this website.

Governing Law and Modifications

These terms are governed by the laws of Japan. Disputes are subject to the exclusive jurisdiction of the Tokyo courts. Tsumugi may update these terms at any time; changes take effect on publication. For questions, write to contact@drelvixvelt.com or 〒180-0003 Tokyo, Musashino City, Kichijoji Minamicho, 1-25-9.

Data Collection and Purpose

Tsumugi collects personal information you provide when contacting us about systems connection and reporting automation. This includes your name, email address, telephone number, and details of your enquiry. We use this data solely for responding to your request, providing estimates, scheduling consultations, and maintaining correspondence records. We do not use automated decision-making or profiling.

Third-Party Sharing and Retention

We do not sell, trade, or rent personal data to any third party. Data may be shared with service providers who assist operations (hosting, payment processing), under strict data protection agreements. Enquiry data is retained for twenty-four months after last contact. Financial records are kept as required by Japanese tax law. You may request deletion at any time by contacting contact@drelvixvelt.com.

Your Rights Under Japanese Law

Under Japan's Act on the Protection of Personal Information (APPI), you may request access to your personal data, correction of inaccurate records, deletion of data, restriction of processing, or withdrawal of consent. All requests are handled within thirty calendar days at no charge. Contact contact@drelvixvelt.com or write to 〒180-0003 Tokyo, Musashino City, Kichijoji Minamicho, 1-25-9. You may also escalate concerns to the Personal Information Protection Commission of Japan.

Security Measures

Tsumugi implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for data in transit. Access to personal data is restricted to personnel who need it to fulfil service obligations.

International Transfers

Personal data is primarily processed within Japan. If data is transferred internationally for hosting or technical purposes, we ensure appropriate safeguards are in place consistent with APPI requirements.